1. Maintenance or essential service/works which is under the jurisdiction of departmental manpower (Civil & Electrical).
• Requisition regarding maintenance work or essential services required, is initiated by residents of DTU and concerned/ authorized person of HOD/ Branch Head/ HOI through mobile phone or manually in Enquiry Office (Civil/ Electrical).
• Requisition of work is properly registered in enquiry office DTU in complaint register and complaint number provided to concerned person.
• The registered complaints are forwarded to concerned supervisor of Hostel/ Residential Blocks and Academic Block via mobile phone or in worker diary.
• The supervisor visits the site/ location of work to resolve the complaint within 02 working days in case of non-emergent situation.
• If there is requirement of any materials to resolve the complaints, the requisition of the same shall be filled by supervisor and signed by concern J.E. for issuing of the materials.
• The issued materials recorded in task register which are then deducted on consolidated basis from MAS monthly and duly verified by A.E. (Civil).
• After resolving the complaint, the end user give their consent in worker’s diary or may confirm telephonically that their complaint resolved satisfactory.
• Maintenance of work is strictly carried put as per provisions of CPWD Works Manual.
• Maintenance works are executed under the supervision of concerned JEs.
1.1.2 Execution of minor Civil and Electrical Maintenance works in Office, Hostel, Residence and Academic Buildings. (Costing up to Rs.5,00,000/-)
• Requisition regarding execution of maintenance work (Civil & Electrical) are initiated/ submitted by the concerned/ authorized person of HOD/ Branch Head/ HOI through work requisition letters.
• On the basis of request letters received, a proposal required to be framed by concerned J.E. in charge within 10-15 working days based on the scope of the work and forwarded to concerned A.E. in-charge for further scrutiny and forwarded to CPO/EE within 07 working days. If there are any discrepancy/ correction found in proposal then A.E. in charge return back the proposal to J.E. concerned for modification.
• The proposal after scrutiny, send to Account Branch by CPO/EE for further scrutiny of proposal for obtaining A/A and anticipated E/S for the work.
• Approval of competent authority is solicited.
• After obtaining approval of the Competent Authority the work is taken up as per procedure laid down in the GFR and CPWD Manual (i.e. through GeM, NIQ or tendering etc.).
• Work is awarded to the lowest bidder.
• Work is executed strictly under the provisions of CPWD Works Manual and terms & condition of work order/ contract.
• After completion of work, a satisfactory report shall be obtained from end user for proceeding the payment of agency.
1.1.3 Monitoring of major Construction/ Maintenance work (Costing more than Rs.5.00 Lakh)
(A) To be carried out by PWD, Delhi as Deposit Works.
• Requisition regarding execution of work is initiated by DTU and send to PWD for further site visit and for submitting the Preliminary Estimate for approval of CA i.e. DTU or DTTE as the case may be.
• Accordingly, after obtaining approval from concerned authority, PWD prepared the Detailed Estimate and send to CPO/ EE, DTU for further scrutiny and approval.
• After obtaining the approval, DTU convey the same to PWD for further necessary action/ floating of tender.
• Financial approval of Competent Authority is obtained and E/S issued to the PWD.
• Work assigned to PWD, Delhi as Deposit Work to carry out execution as per provisions of CPWD Works Manual.
(B) To be carried out by DTU.
• Requisition regarding execution of maintenance work (Civil & Electrical) are initiated/ submitted by the concerned/ authorized person of HOD/ Branch Head/ HOI through work requisition letters.
• On the basis of request letters received, a proposal required to be framed by concerned J.E. in charge within 30-45 working days based on the scope of the work and forwarded to concerned A.E. in-charge for further scrutiny and forwarded to CPO/EE within 10-15 working days. If there are any discrepancy/ correction found in proposal then A.E. in charge return back the proposal to J.E. concerned for modification.
• The proposal after scrutiny, send to Account Branch by CPO/EE for further scrutiny of proposal for obtaining A/A and anticipated E/S for the work.
• Approval of competent authority is solicited.
• After obtaining approval from CA, NITs are invited as per the estimated amount involved in the work and publicity of the same carried out on e-procurement website/ GeM portal as the case may be.
• Work is awarded on the lowest rate quoted basis after technical and financial evaluation by committee approved.
• Work is executed strictly under the provisions of CPWD Works Manual and terms & condition of work order/ contract.
After completion of work, a completion certificate issued by J.E., A.E. and CPO/E.E. for proceeding the final payment of agency.
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